A real inbox at the other end.

Ask about an account, a payment, verification or a payout. Include the email on your account and any reference you have — it shortens the back-and-forth.

One business day support@finlxo.com security@finlxo.com

Support

Account, payment and payout questions.
support@finlxo.com

Security

Vulnerability reports and account compromise.
security@finlxo.com

Response time

We aim to reply within one business day. Verification reviews follow the same rhythm.

Faster answers

Most questions are covered in the FAQ — fees, currencies, verification and payout timing.

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Before you write

Some answers are one click away.

These pages cover the questions that reach the inbox most often.

Verification

What documents to prepare, how long review takes, and what to do after a rejection.

Withdrawals

Supported networks, review timing, fees and what a transaction hash tells you.

Pricing

The full fee list: account, payment link, card processing and crypto network costs.